Shipping Policy and Customer Service

Applies to Australian orders only. For international orders, please contact our office

  • Delivery Charges

    • $11.90 for most orders of clothing/teamwear and small equipment items
    • $19.90 for most equipment items (excluding Bulky Items)
    • Bulky Items - Call us
  • Returns

    At Veto, we stand behind our products. We will happily accept product returns and provide you with an exchange, refund or repair where:

    • The product is faulty or is not of acceptable quality, or
    • The product is not fit for its intended purpose, or
    • The product does not match the sample or our description

    Please provide proof of purchase when seeking to return goods

  • Bulky Items

    • Freight for Bulky Items is determined on an order-by-order basis depending on weight and size. These products will have the words "Bulky Item" in the product description. Please contact our office for freight on these items.
  • Delivery Time

    Most in-stock orders are processed and dispatched within 72 hours (Monday to Friday). In Australia, we ship all small orders by express satchels, so once dispatched, your order generally arrives within 1-3 days. Delivery time for larger orders & orders requiring logo, names and/or numbers can take about 5-7 days for the Eastern States, and 7-10 days to other locations.

    Orders placed on weekends and public holidays are processed the next business day.